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docs:bugs-and-issues [2020-09-20 19:19] – external edit 127.0.0.1 | docs:bugs-and-issues [2020-11-25 17:31] – Tobias | ||
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Bugs and Issues | Bugs and Issues | ||
- | =============== | + | |
+ | ====== | ||
* [Home](help) | * [Home](help) | ||
- | If your server has a support page, you should report any bugs/issues you encounter there first. | + | If your server has a support page, you should report any bugs/issues you encounter there first. Reporting to your support page before reporting to the developers makes their job easier, as they don't have to deal with bug reports that might not have anything to do with them. Reducing the workload in this way helps us get new features faster. You can also contact the [friendica support forum]([[https:// |
- | Reporting to your support page before reporting to the developers makes their job easier, as they don't have to deal with bug reports that might not have anything to do with them. | + | |
- | Reducing the workload in this way helps us get new features faster. | + | |
- | You can also contact the [friendica support forum](https:// | + | |
- | Bugs are rarely limited to one person, and the chances are somebody from another node has encountered the problem too, and will be able to help you. | + | |
- | If you're a technical user, or your site doesn' | + | If you're a technical user, or your site doesn' |
- | This is also used for issues with addons. | + | |
- | Please perform a search to see if there' | + | |
- | Try to provide as much information as you can about the bug, including the **full** text of any error messages or notices, and any steps required to replicate the problem in as much detail as possible. | + | Try to provide as much information as you can about the bug, including the **full** text of any error messages or notices, and any steps required to replicate the problem in as much detail as possible. It's generally better to provide too much information than not enough. |
- | It's generally better to provide too much information than not enough. | + | |
- | See [this article](http:// | + | See [this article]([[http:// |
And last but not least: It is better to report an issue you encountered even if you can't write the perfect bug report! | And last but not least: It is better to report an issue you encountered even if you can't write the perfect bug report! | ||
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